Privacy Policy

Your privacy matters to us. Here you’ll find details on how we collect, use, and protect your personal data.

Privacy Policy

Privacy Statement – Simco (Nederland) B.V.

  1. Introduction

Simco (Nederland) B.V. is committed to protecting your privacy and ensuring a secure online experience. This privacy statement explains what personal data we collect through our website, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR).

  1. Contact Information

Simco (Nederland) B.V.
Aalsvoort 74, 7241 MA Lochem, The Netherlands
Chamber of Commerce: 08046136
Email: cs@simco-ion.nl

  1. Personal Data We Collect

We collect the following types of personal data:

  • Name, email address, telephone number (if provided), and address
  • IP address, browser type, access times, referring URLs
  • Location data and cookie identifiers
  • Preferences, interests, and usage behavior on our website
  • Any information you provide via contact forms or account registration

We may also collect anonymous demographic data (e.g., age, gender, ZIP code) and use cookies to personalize your experience.

Note: If you post personal information on public forums or message boards linked to our site, that information may be visible to others.

  1. Purposes of Data Processing

We process your personal data for the following purposes:

  • Providing information about our products and services
  • Responding to inquiries and offering customer support
  • Generating leads and conducting sales follow-up
  • Conducting internal analysis and statistical research
  • Improving website usability, security, and personalization
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

We may also track website usage to determine popular services and deliver relevant content.

  1. Legal Basis for Processing

We process your data based on the following legal bases:

  • Consent (e.g., for marketing communications)
  • Legitimate Interests (e.g., customer service, website improvement)
  • Performance of a Contract (e.g., fulfilling a request or order)
  • Legal Obligations (e.g., tax compliance, fraud prevention)
  1. Automated Decision-Making

We may use automated decision-making, including profiling, to improve our services. You have the right to request human intervention in decisions that significantly affect you.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Typically, this means data is not stored longer than two years after last contact unless legal obligations require otherwise.

  1. Sharing with Third Parties

We share data only with trusted service providers (e.g., HubSpot, Salesforce, Microsoft) under agreements that ensure confidentiality and GDPR compliance.
We do not sell, rent, or lease your personal data.
We may contact you on behalf of external partners, but your personal data will not be shared with them.

If international data transfers become necessary, we will implement appropriate safeguards such as Standard Contractual Clauses (SCCs).

  1. Your Rights Under GDPR

You have the following rights:

  • Access – Request details of the data we hold
  • Rectification – Correct inaccurate data
  • Erasure – Request deletion of your data
  • Restriction – Limit how your data is processed
  • Portability – Receive your data in a structured format
  • Objection – Object to processing based on legitimate interests
  • Withdraw Consent – Revoke consent at any time

To exercise your rights, contact us at cs@simco-ion.nl. We will respond within one month.

  1. Right to Lodge a Complaint

If you believe your data has been misused, you may file a complaint with the Dutch Data Protection Authority: www.autoriteitpersoonsgegevens.nl

  1. Provision of Data

Providing personal data is voluntary. However, without certain information, we may be unable to respond to your inquiry or provide services.

  1. Cookies

Our website uses:

  • Functional cookies – To enhance usability
  • Analytics cookies – To improve performance

You can manage your preferences via our cookie banner or browser settings. For more details, see our [Cookie Policy].

  1. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Sensitive data (e.g., credit card information) is encrypted using technologies such as SSL. In case of a data breach, we will notify affected individuals and authorities as required.

  1. Updates to This Statement

We may update this privacy statement periodically. We encourage you to review this page occasionally to stay informed about our data protection practices.

 

COOKIE POLICY

Simco (Nederland) B.V.

Last revised: 16 June 2025

This Cookie Policy explains how Simco (Nederland) B.V. (“Simco”, “we”) uses cookies and similar technologies on www.simco-ion.nl (the “Site”).

It complements our Privacy Statement and follows:

  • EU General Data Protection Regulation (GDPR)
  • Dutch Telecommunications Act (Telecommunicatiewet)
  • Guidelines of the Autoriteit Persoonsgegevens (AP)

 

  1. WHAT ARE COOKIES?

Cookies are small text files that your browser stores on your computer, tablet or phone. Comparable technologies include HTML5 local-storage, scripts and tracking pixels. Some cookies are essential for the Site to work; others help us analyse usage or show personalised content.

 

2. WHICH COOKIES DO WE USE?

a. Strictly-necessary cookies

   – Make basic functions such as page navigation, security and load balancing possible.

   – Placed without consent (art. 11.7a (3) Telecommunicatiewet).

b. Functional cookies

   – Remember your language choice and whether you have dismissed the cookie banner.

   – Placed without consent.

c. Privacy-friendly analytics cookies

   – Measure how the Site is used, with IP masking and no link to other Google services.

   – Legal basis: our legitimate interest (GDPR art. 6 (1)(f)).

d. Statistical / marketing cookies (currently **not** in use)

   – Would create visitor profiles and show personalised ads.

   – Require your explicit consent (GDPR art. 6 (1)(a)).

A full up-to-date list of cookie names and lifespans is available under “Cookie Settings” in the footer.

 

  1. HOW WE ASK FOR CONSENT

When you first visit, a banner offers three equal-weight buttons:

   ✔ Accept all  ✖ Reject all  ⚙ Customise per category

Your choice is stored for 12 months unless you change or withdraw it via “Cookie Settings” or your browser.

Declining optional cookies never blocks access to the Site; we do not use cookie-walls.

 

  1. THIRD-PARTY COOKIES AND DATA TRANSFERS

We use service providers such as Google LLC or HubSpot Inc. outside the EEA. Where personal data is transferred, we rely on EU Standard Contractual Clauses and supplementary safeguards. Details are in our Privacy Statement.

 

  1. MANAGING COOKIES IN YOUR BROWSER

You can delete or block cookies at any time:

  • Chrome: Settings → Privacy & Security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Preferences → Privacy
  • Edge: Settings → Cookies and site permissions

Note: disabling cookies may impair Site functionality.

 

  1. YOUR RIGHTS

You may request access, rectification, erasure, restriction, portability or objection regarding personal data derived from cookies. Contact us as below.

 

  1. CHANGES TO THIS POLICY

We update this text when laws or our practices change. Check the “Last revised” date for the newest version. Earlier versions are archived and available on request.

 

  1. CONTACT

Privacy Contact – Customer Service

Simco (Nederland) B.V.

Aalsvoort 74, 7241 MA Lochem, The Netherlands

E-mail: cs@simco-ion.nl

Tel: +31 (0) 573 288 333

If we do not resolve your concern, you may lodge a complaint with the Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).